The Nordic kitchen cookware series is designed with a raw cast-iron look to perfectly match the Nordic kitchen style but is, in fact, made of aluminium for the material is a excellent and efficient heat-conducting properties. In addition, aluminium is a lightweight material, and the products in the series are therefore also easy to handle in the kitchen when cooking. The pots and pans in the series all have a PFOA-free PTFE four-layer non-stick Slip-Let coating, reducing the need for fat when cooking. Because of the coating, Nordic kitchen pots and pans are also easy to clean. The saute pot with its steep, high sides is ideal for sauteing and simmering. The saute pot withstands high temperatures and can therefore also be used in the oven. The cookware becomes hot during use, but with its large, flat handles, the pot is easy to handle, even when using potholders. The pot is easy to clean and is dishwasher-safe. Can be used on all heat sources, including induction. See the accompanying user instructions for more detailed information.
Our returns policy is made to be as simple and easy as possible. Here's all you need to know.
What can I return?
You may return most new, unopened items sold within 7 days of delivery for a full refund.
When will I get my refund?
Usually within 2 weeks of returning your order. After we receive and process your return, and on inspection of the product to ensure it’s is new and undamaged.
Do we offer replacements or exchanges?
Yes, we do. If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour, the payment for the pickup and delivery of exchanged items needs to be paid by the customer
Refund for returned product
The price of returned products is always reimbursed according to the payment method used for the order. If the returned product has been used, damaged or is otherwise unsuitable for resale, Hype Design Ltd has the right to charge a fee for loss of value up to the full price of the product.
We will make the refund within 14 days of receiving the returned product at our warehouse. We process product returns in the order in which they arrive.
We make a refund decision after receiving the product. We do not accept returned products if:
After receiving the product, we detect defects in it or its packaging.
If faults are detected in the condition of the product, our customer service will contact you.
The warehouse is currently open for deliveries.
Standard Free Delivery - we try and process this as fast as possible normal delivery time is 2-4 days
Next Working Day Delivery - Order before 3pm, orders are sent out the next working day
International Delivery - Please email us with your location and we'll advice on a case by case basis, Brexit is having a slight effect and delaying some shipping - firstname.lastname@example.org.
PLEASE NOTE: EU deliveries are sometimes subject to extra charges from Customs. At this moment we are unable to fully clarify what these charges are as they seem inconstant.
All products are sent out using Royal Mail or a dedicated courier. UK deliveries we aim to have with you 1-2 working days after your order and we always offer Free Delivery.
International Delivery Times vary depending on location, but will be dispatched from our warehouse at the same time as the UK deliveries. International postage price wise is dependent on location and is calculated at checkout